Telco & Media
In an evermore digital world, telcos face increasingly challenging competitive environments and rising customer expectations. Personalization is the differentiating factor.
Client
O2
-
Agency
Oliver -
Production
Montevideo -
Mode
Batch
Goal
Create awareness of O2 internet plan related to the specific destination.
Motionlab can be leveraged in telco also for
- Contracts explanation
- Bill explanation
- New mobile/internet contracts
- Services consolidation
- New product/service introduction
- Installation guide
- Service plan upgrade
- Direct sales streamlining
- Video personalization as a competitive advantage
- For Operators to drive customer satisfaction
- Tool for internal enterprise account sellers {sales}
- Personalized offer/upsell/cross sell